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8 contact center challenges and how to address them
Modern contact centers face persistent challenges around customer expectations, staffing and data access. Addressing them requires more than incremental operational fixes.Modern contact…
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Top 19 contact center platforms of 2026
By now, many contact center software providers offer similar features. But large and small enterprises should consider some key differences among vendors.By now, many contact center software…
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A glimpse at computing’s quantum-centric future
Researchers are already combining CPUs, GPUs, and QPUs into demonstrations of quantum-centric supercomputing. IBM is the leader in quantum computing—but our vision encapsulates the future of…
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Wasabi Technologies wants to be a “more predictable alternative to the hyperscalers” after $70m funding round
The cloud storage provider plans to ramp up AI infrastructure investment and boost global expansionThe cloud storage provider plans to ramp up AI infrastructure investment and boost global…
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IBM Sovereign Core targets AI and cloud data residency gains for European enterprises
The new IBM Sovereign Core service allows organizations to build, manage, and deploy their own AI-ready sovereign workloadsThe new IBM Sovereign Core service allows organizations to build,…
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12 enterprise cloud backup services to consider in 2026
These cloud-based backup products offer a variety of features, such as AI and enhanced security measures, to help enterprises reduce risk and meet their compliance needs.These cloud-based…
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Data Sovereignty in Spain. It’s Not Just About the Law, It’s About Efficiency
When building a solution to a problem, you’d like to think that you need to find the perfect programming language, or choose the libraries and 3rd party integrations. But people might…
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Ink vs Pixels. What you miss versus what you are actually missing.
As someone who was brought up to learn using pen and paper, we were curious on what are its advantages and disadvantages compared to using a digital medium. While digital media were already…
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Banks race to patch new cyber vulnerabilities, and other cybersecurity news
This regular round-up brings you key cybersecurity stories from the past month. Top cybersecurity news: Banks shoring up vulnerabilities exposed by new AI tool; Hackers who targeted student…
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Pope Leo XIV to Publish First Encyclical on Artificial Intelligence and Human Dignity on 25 May
Pope Leo XIV’s first encyclical, Magnifica Humanitas (“Magnificent Humanity”), will be published on 25 May, addressing artificial intelligence and the protection of human dignity, the Vatican…
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Portfolio to Clients, and is Strengthened by Ongoing Project Glasswing Work
ARMONK, N.Y., May 19, 2026 /PRNewswire/ — IBM (NYSE: IBM) today announced the latest expansion of its enterprise security program for the AI era, and partners with…
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Everything The reMarkable Paper Pure Actually Does
A closer look at the features and specs behind the quiet revolution This is the second in a two-part series on the reMarkable Paper Pure. The first piece explored the philosophy behind the…
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Scaling cloud and AI: Microsoft Azure’s commitment to Europe’s digital future
Customer demand for cloud and AI is accelerating worldwide, and this demand has been particularly strong in Europe. Public sector customers like Manchester City Council are using…
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The Quiet Revolution You Did Not Know You Needed
While Everyone Else Was Talking to Their AI, You Were Thinking There’s a particular kind of exhaustion settling over the modern thinker. It’s not the tiredness of overwork —…
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When the World Feels Unstable, Spain Remains the Calm. Here’s How to Get There Safely.
Let’s be honest. Lately, the news has felt like a continuous storm. Economic uncertainty, political turbulence, rising living costs, and social unrest are shaking corners of the globe…
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